Knowledgebase: Payment Gateways
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Errors with Authorize.net
Posted by Lena Kosyakova on 03 July 2009 10:01 AM
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Issue The following errors have occurred. (13) The merchant login ID or password is invalid or the account is inactive. Solution This error relates to the Authorize.net error handling, and suggests that you've got a bad password or transaction key set up in your merchant account configuration or your merchant account can be inactive. Also the Authorize.net account could be in test mode when you requested the transaction key. You probably need to request a new transaction key once you took it out of test mode. Please contact Authorize.net support dept. for further assistance. | |
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