Knowledgebase: Licensing
"Software License is invalid" error
Posted by Sales Supervisor on 28 January 2008 11:28 PM

"Software license is invalid" error message appears in two instances:

1. When there is no license key placed in the installation and/or /admin directory
2. When the license is generated for the wrong installation url (SITE_URL)

To fix issue 1, you need to:
a) Copy generated licenses into the root of the installation and the /admin folder

To fix issue 2, you need to:
a) Generate a proper license for your installation directory. Please be advised that and are two different emails. If your software is installed onto the host, you need to generate the license to, and vice versa.

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