"The software is not configured to respond to requests to the following URL"
Posted by - NA - on 23 November 2007 08:17 PM
We have been receiving a number of questions on the "Wrong usage" message. While we cannot dispute the fact that this message does not explain much, it refers to a very specific issue described below.
When a visitor requests an iAuto/iRealty/iLister website installed on www.example.com, one types in www.example.com in one's browser and the website works fine, yet when one requests the same website by typing example.com, one gets this clumsy message.
Here's what happens and why. Our software has been specifically configured to be tied up with a host name. The reasons are simple, www.example.com and example.com are in fact different host names and can be different websites and have different content altogether. SSL security is tied up to a specific host, either www.example.com or example.com. This is just one of the reasons why the iAuto/iRealty/iLister-based website works fine with one host and refuses to work with another.
Now, to circumvent this setup, one may set up a redirect from, say, example.com to www.example.com. Below are the instructions on how to do that.
In order to set up a correct redirect to the "www"-web site, please add the following lines to the top of your .htaccess file in your root directory of your web site (DocumentRoot):
RewriteEngine OnIf you have iAuto installed in that directory, your .htaccess file will contain something like the following:
Here is a useful article on several ways to set up proper redirects (in case you need any):