Knowledgebase: Support
Admin password and/or login do not work anymore
Posted by Lena Kosyakova on 15 February 2010 03:09 PM
This may happen in case your hosting has changed the version of their MySQL server; the older versions use OLD_PASSWORD() function for keeping passwords, and newest versions (> v. 4.1) use PASSWORD() function.

Please refer to the following articles:

You can enter your PHPmyAdmin console and run the following command to change admin's login and password (or ask your server administrator to do this):
UPDATE `administrator` SET `username` = 'a_desired_login', `password`=PASSWORD('a_desired_password');

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