Knowledgebase: Support
Activation email
Posted by Lena Kosyakova on 15 September 2009 10:27 AM
You changed the message in the Admin Panel -> Site Layout -> Module Templates -> Email Templates -> activation_email.tpl, but the email which you get does not have these changes.

There are two templates for activation email.

One activation_email.tpl you can see in your Admin Panel, and it is used when the system automatically sends an email to a new user.

Another is at /admin/templates/default/email_templates/activation_email.tpl, and you can see it on your server only; it is used when the administrator manually click "Send Activation Email" link for a user.

Please make necessary changes to both files.

(354 votes)
This article was helpful
This article was not helpful

Comments (0)
Post a new comment 
Full Name:
CAPTCHA Verification 
Please enter the text you see in the image into the textbox below. This is required to prevent automated registrations and form submissions.

Help Desk Software by Kayako Fusion